What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioning system needs repair at your Memphis home and you don’t know what that entails. It’s nerve-wracking enough to welcome an AC repairman into your home, but then to not know what exactly they’re going to do could add another level of anxiety. Not to worry! Service Experts Heating & Air Conditioning is here to fill you in on the standard air conditioner repair process so you can be ready when an expert A/C system service technician needs to pay you a visit.

AC Repair Starts Simple

When the technician arrives, the first thing they should do is ask to see the thermostat. It might sound ridiculous, but they need to inspect it to verify that it’s not just a thermostat settings problem. The repairman will confirm the thermostat is flipped to cool and then reduce the temperature to see if that will start up the air conditioning system. A faulty or incorrectly connected wire could be the only thing that’s preventing you from having a comfortable home.

If this doesn’t fix the problem, the technician may request to see your circuit breaker box. They will probably switch the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The service tech will then probably request to see the air conditioner. Same as a doctor, the repairman will commence their trial and error diagnosis process. There are multiple factors that could be the cause for an AC that isn’t running properly, and it’s up the technician to look into all the possible reasons starting from the most common issues to the least. This process could take anywhere from five minutes to sixty, and sometimes longer.

During the air conditioning diagnosis, they will likely check the air filter to verify it’s not obstructed or in need of replacing. They will examine the A/C system’s refrigerant levels, make sure the air condenser fan is spinning properly, verify that the size of your A/C system is right for the size of your home, and check the wiring, electronics and safety controls.

Have answers, will fix

Once the AC technician has found the issue, he should explain all your options to you. The conversation will usually start with the repairman explaining what the trouble is, what part (if any) failed, how or why it failed, and what that part does for your air conditioning system.

The service tech will then go into your choices, which will include replacing the part and resolving the trouble, but might also entail upgrading parts of the AC system, the air conditioner itself, or your whole heating and AC system. In certain cases, it may make more sense to invest in a whole new HVAC system, specifically if the air conditioner is past its prime, or prone to breaking down again and end up causing you to spend more on air conditioning repairs by the time it’s all said and done. The service tech will discuss how much time, effort, and cost it will take to resolve the problem.

The service tech might now explain what could have been done to prevent the problem or part failure and how to keep a future problem from happening. This generally includes proactive maintenance, which not only helps prevent an AC breakdown, but in most experiences also keeps your air conditioner’s warranty valid. Most expert AC repair centers will offer a yearly service plan so you don’t have to stress about making future AC tune-up appointments for your home.

Lastly, they will go over the process for repairing the failed part or resolving the trouble. If you decide that A/C system repair is better for you than investing in an AC system upgrade, the service tech will order any parts necessary and plan your new appointment to fix your air conditioner. Or, if the part required is already accessible on their van, they will move forward with the AC repair work with your authorization.

Remember that throughout Memphis your system is in good hands with Service Experts Heating & Air Conditioning. Our service techs are ACE-certified and have undergone extensive background checks so you can feel comfortable with the men and women we send into your home. If you ever come across any questions about your air conditioning system or what to expect with your air conditioning repair, give us a call day or night at 901-235-1196 and we’ll be happy to walk you through the process.

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