Choosing the best HVAC contractor to replace or service your home comfort system can feel daunting. That selection is important because the contractor you hire heavily impacts your HVAC system’s quality, endurance and efficiency for years to come.
To assist you in making an informed decision, research different companies in your location that might be suitable for the job. Once you find a few candidates with sufficient experience and positive reviews, reach out to each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.
1. Are You Licensed and Insured?
Asking about licensing and insurance should be the first question on your list. Hiring a licensed contractor is how you know that they satisfy the state and local criteria for HVAC companies. Then, insurance protects you from liability in case of accidents for the duration of the maintenance or repair. A reputable HVAC contractor can show evidence of licensing and insurance upon request.
2. What Size HVAC System Do I Need?
HVAC systems are available in many sizes. Installing an oversized or undersized system causes inefficient performance and could limit the unit’s life expectancy. A seasoned contractor can examine your home and decide the suitable heating and cooling capacity of your new HVAC equipment for maximum comfort and longevity.
3. What Brands Do You Carry or Recommend?
Various furnace and AC brands offer systems with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that is able to help you decide on the optimal fit for your specifications. To get an idea of equipment quality and prices, give consideration to requesting a list of brands the contractor endorses and why.
4. Do You Offer a Written, Itemized Estimate?
A written quote is better than a verbal quote. When you have an itemized written estimate, you can see what the contractor charges for each component, including labor, helping you understand where your money is going. Obtain estimates from multiple HVAC contractors to help you compare prices and protect you from unforeseen costs.
Remember, prices that seem too good to be true don’t always bring on the savings you expect. You’ll likely end up with second-rate equipment and inferior customer service, or the company will tack on extra fees to bring the cost up at the last minute.
5. What Kind of Warranty Comes with Your Services?
A one-year labor warranty is the HVAC profession’s standard. However, you should also question companies about parts and equipment warranties. A few HVAC contractors offer extended warranties and satisfaction guarantees, indicating confidence in their employees and equipment.
6. Do You Offer Maintenance Services?
Routine tune-ups are vital to making the most of your HVAC system’s efficiency and life span. Consider choosing a contractor that offers tiered memberships to fit your needs and budget. Signing a maintenance agreement with your installer encourages solid long-term HVAC performance. It also prevents you from restarting your search for a skilled contractor the next time you need maintenance or repair work.
7. Will You Pull All Necessary Permits?
Most HVAC work requires permits from local or state authorities. A reputable contractor should handle this process on your behalf, saving you time and hassle throughout the installation process.
8. What Are My Payment Options?
It’s worthwhile to understand how a contractor structures their payment schedule. Be sure to ask if they have financing options or if they require full payment when the project is done.
9. How Long Will the Installation Take?
The length of time it will take to install your new system will vary based on the project's size and complexity. Even so, having a clear timeline is very important to cut down on the disruption to your day-to-day routine. Your contractor should provide a sensible time frame to complete the project and then follow through on this estimate.
10. How Can I Improve Home Heating and Cooling Efficiency?
Your contractor ought to be able to suggest ways to maximize energy efficiency through a home energy audit. Finding the time to add insulation, replace old windows, seal air leaks and perform other specific recommendations may help you qualify for a smaller heating and cooling system. The result is a more wallet-friendly up-front investment and decreased utility expenses for years to come.
Contact Service Experts Heating & Air Conditioning for HVAC Contracting Services in Memphis
At Service Experts Heating & Air Conditioning we know that choosing the right HVAC contractor is a critical commitment you shouldn’t take lightly. As industry leaders with years of experience and as one of approximately 100 Service Experts locations across North America, the staff at Service Experts Heating & Air Conditioning proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our wide selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer satisfaction and the satisfaction of completing a job well done.
So, if you’re looking for a reliable HVAC partner, don’t hesitate to contact us today at 901-235-1196. Any time you contact a Service Experts office like Service Experts Heating & Air Conditioning, we’ll be ready to answer your questions and help you make the best decisions for your home comfort needs.