"Alan diagnosed a problem while doing annual service and repaired it quickly"
"timeliness and helpfulness of technician"
"Everything being done wax explained to me. "
"Service Contract is expensive"
"Brandi provided excellent customer service in a prompt, efficient manner."
"Josh was very professional and courteous. He did an excellent job."
"On time. Friendly technician"
"As always your visits are focused on our comfort and best interests. "
"He was pleasant and very helpful. Came out promptly"
"Greg was very nice and polite and seemed to take his work seriously. He arrived on time. "
"Service was performed within the appointment time and they answered all my questions."
"Timely arrival. Informative."
"Nick answered a lot of questions that I had and explained his answers very well."
"Did not appreciate technician trimming my shrub near the unit, as I do not feel it was too close. Should ask permission first and then pick up the debris. Did our son's ...
"Greg was friendly, very professional, very interested in my needs/questions, and very resourceful. I definitely would want to have him again. He was very dedicated to d...
"Technician was very polit and efficient. "
"I thought the cost of new ac was a little expensive"
"He was polite and professional"
"Because Richard is one off the best in his trade, has attitude that you just don't find in customer services these days.You all have a valuable asset with him being with ...
"Josh did something others have never done. The Carrier units I have actually have 2 cooling filters. He cleaned both requiring extra time, but it was obvious they needed ...
"I continue to be very satisfied with the actual service provided but was very upset that my scheduled service call was a no-show. I called to check on it and was told tha...
"Seems like the tech was in a hurry to leave"
"Thorough, professional, knowledgeable, courteous, respectful"
"Professional, efficient, polite."
"The technicians was friendly and respectful."
"He was thorough, efficient,
courteous, professional, and
I liked him."
"He was nice and did a great job"
"Arrived on Time, Very Professional, "
"Josue was meticulous and professional. He is an excellent representative of Service Experts."
"Nicholas was very professional, well prepared and dealt with all issues of my system."
"He was on time and very efficient."
"Came on time and was very polite"
"Greg was professional and knowledgeable regarding his work. He made sure everything was done correctly."
"I had scheduled appointment to have them look at my heater. The time came and went, then a tech finally called a 1/2 hour late. He had stated that he got the info late. N...
"arrived on time; attended to service needs"
"Tech called first, came when promised, did great work."
"Checked out system plus some additional checking on previous visit. Explained what he did and review what he found."
"The technician called before arriving. He arrived at the scheduled time. He was vert polite. He worked fast."
"Technician did quick work, courteously, with care for my equipment and my home."
"Dependable & courteous "
"Knowledge and personality of technician. Also, the same technician returns for each inspection and knows our system well."
"Service was better than average. "
"Nick new what he was doing."
"Technician was professional and efficient "
"On time quick friendly neat knowledgeble"
"Very professional, friendly "
"While the tech seemed to do a fine job, the unit stopped heating several days later. After turning the unit on and off a few times, I called for a follow up appointment ...
"The tech told me don't be surprised if something goes out. The unit is only 2 years old. Very irritating. "
"The service tech immediately new what my heating problem was and how to fix it,"
"He provided us with helpful information regarding our filters.
"Always provided excellent and professional service. Greg met those high expectations today."
"Tech. was on time, Professional and explained what he was doing..... "
"Polite, professional service."
"Very polite and professional "
"Tecknition made extra effort to install both air filters."
"The tech called ahead and arrived exactly on time. Was very professional and neat."
"Performed all checks appropriately "
"Technician arrived as scheduled and promptly performed his inspection/service and left everything in order. He even petted our puppy. ??"
"Greg was very professional and friendly."
"New his job and was very informative."
"Jake did a great job and even left to go get another filter, so he could finish it all today."
"Jake Stafford was very knowledgeable and very polite. i had several questions and he answered each one as he serviced my heating units."
"came within the time frame. efficient and courteous."
"Timely. Friendly technician"
"On time, pleasant and outgoing, knowledgable and efficient"
"I thought I was under a protection plan until this coming summer. I was a little shocked, but maybe I misunderstood when tech. was here this past summer."
"Tech communicated that he was in the way to my home.
Arrived at my house on time. :-)
"punctual, efficient, knowledgeable, courteous"
"Great and prompt service provided by technician. However, Parts are too expensive."
"Few provide this service and they did well. "
"Excellent, professional "
"After the technician performed the inspection, he did not give me any feedback on the system but was more interested in selling me on a piece of equipment to install insi...
"When the teclinician showed, after 2 no show appointments, the service was great "
"efficient, courteous, knowledgeable"
"Always on time. courteous "
"professional, explained how a better filter would help."
"Jacob was on time, nice and polite and worked efficiently! Perfect service! "
"When he comes, he fast and effective. "
"Nick was the tech. I found him very knowledgeable and corrected the problem."
"I attribute the consistent high performance of my AC and Furnace to the service that Service Experts provide. "
"He went above and beyond his job when he was here. He was excellent at helping us with a problem that we had with our contract. He was so kind and nice. Great Employee...
"very knowledgable and friendly"
"Jacob was very courteous, thorough and knowledgeable."
"Jeremy was knowledgeable, efficient and polite."
"Work done on time in a professional manner."
"Pleased with amount of effort put into solving issues, but seemed to take an inordinate amount of time."
"Excellent technician. Friendly, knowledgeable and perfect!"
"On time - efficient"
"Technician was on time, efficient and finished quickly."
"Buck was very familiar with the system we have, was punctual, and efficient in his work. Had the filters we needed on his truck. Checked my UV lights, etc., which did not...
"Professional, didn't waste time and went out of his way to help."
"I was very satisfied with the service. The technician came on time and checked my heating unit very carefully. When he found a problem with the unit he advised me of th...
"Technician had been here before and knew where everything was. He went right to work and did what he was supposed to do. He answered my questions and seemed very knowle...
"Excellent service as always"
"He was polite and direct to the point."
"Tech was pleasant and knowledgeable. "
"arrived in the time frame. Completed the in a timely manner."
"He was very courteous and explained what he did in regard to the service call."
"Jake was thorough, professional, knowledgeable and friendly."
"Jake accomplished everything in a good amount of time,was knowledgeable,polite and friendly. Answered all my questions and neat too."
"Technicians did a good job and were very professional"
"We have always had excellent service from every technician that has worked on our unit. They always call before arriving and seem very professional and knowledgeable. "
"neat, efficient, thorough, on time."
"I was quite satisfied."
"I was not satisfied with your customer service department. I had to call 3 time to get an appointment scheduled. But the technician was exceptional. Very pleasant and ...
"Technician was pleasant, accurate, efficient. Took care of service contract renewal; straightening out confusion over units covered."
"Very friendly, efficient"
"Very knowledgeable technician
And very personable "
"Greg explained everything he was doing and the cost involved. He was a true Professional, and you should be very happy and proud you have him working for service Experts!"
"He was very thorough, took plenty of time, and explained the UV light"
"My tech was very fast and efficient."
"Technician was respectful, knowledgeable and professional. He did a thorough job in my opinion."
"Michael was friendly and polite. Called to tell me he was on the way and let me know the approximate time he would arrive. "
"We have had a maintenance contract with Service experts for about 14 years. While we have always been satisfied, the service as represented by the technicians has continu...
"Was a carbon monoxide test done?"
"Polite & competent tech"
"Nick provides very professional service. Represents company well. "
"Courteous, thorough with his work, willing to answer my questions"
"My problem was professionally and courteously handled. It always is."
"Technician was great!"
"Always handle the problem."
"Good sense of urgency, service person was well spoken, neatly dressed . Time frame was good."
"Everything went well."
"Technician was fair and upfront with the costs and what it would take to get the job done"
"Josh , was a very good Technician. He was helpful to me. "
"Prompt service and reliability."
"Excellent professional service "
" I like the service"
"The technician that came out, Buck, was very courteous, efficient and in time. I recommend him highly. He did a great job!"
"Josh Rouche was a very good technician. He was very professional and he was very good at explaining everything to us.
"The freon is very very expensive and does not encourage anyone to service these air conditioning units. The industry is robbing the customers i.e. Cost of freon uv bulbs ...
"On time, Courteous technician. No issues."
"Very quick and efficient "
"The young man was very polite and professional."
"The service expert checked every single part or thing on the unit inside and outside. He was also very polite and asked me questions on how the unit was working and if I ...
"Placed request for service late at night and was scheduled for service the next morning, as the A/C stopped cooling."
"Fixed 1 or 4 zones now 2 that previously worked do not work"
"Awesome service from technician"
"Personable service, skills, communication concerning problem and providing service when another sserviceman failed to arrive "
"Even thought it was a very busy day for Josh, he called and kept me informed of his status. Once he arrived he got to work and figured out what was wrong. On a follow u...
"He explains what he was doing when I ask a question he was very nice "
"Did a great job cleaning the unit. Very professional and friendly."
"Very efficient and knowledgeable"
"Nick Murphy is amazing! So much knowledge and easy to work with. 24 hour phone support is really great too!"
"Quick response, good service"
"Great effort to resolve issue"
"They were able to get us in the same day and were very thorough. "
"Two services on successive days. Call-in handled professionally and appointment times promptly generated. Jacob and Gregory both exceeded expectations."
"On time, polite, professional!"
"Fast, efficient, explained what he was doing and my choices"
"The Technician (Josua) arrived quickly to my home and fixed my AC problem"
"the worker was very polite and prompt in getting to the appointment and answered all my questions easily."
"The technicians left my thermostat set very low and my attic open. Since the stairs to the attic are in a room I don't often go in, so it was a couple of days before I re...
"Have always had good service from your company"
"Fast, efficient, and explained what he was doing."
"always good service"
"Courteous service men, timely service."
"Courteous, well mannered, efficient service."
"No complaints. Excellent service as usual.............."
"the service person was on his cell phone for about 15 minutes while working on my unit."
"Efficient, courteous, dedicated"
"The technician was friendly and courteous. Didn't seem rushed, but made quick work of the service visit. He gave me an explanation of what he did and a quick idea of whet...
"The checklist was thorough and the tech spent over an hour checking everything. He answered all my questions thoroughly and was extremely courteous and had a very helpfu...
"Techs were on time, efficient and nice."
"Nick and Dee were the best techs that I have had. They were polite, communicated with me the entire time, and were very diligent in their work."
"Issue was not fixed."
"He worked quickly and efficiently answered questions I had was polite"
"Nick was very courteous, professional, and provided a full explanation for everything he recommended."
"Repair done as scheduled."
"He was clean, punctual, efficient and just all around helpful and pleasant. "
"Got the problem fixed in a timely manner"
"Nick was fantastic, he listened to everything I told him about what I had done in trying to fix it myself, and he went straight to the damper and saw that it was sticking...
"Chris was very diligent, he did a great job. I was very satisfied with the service. "
"Efficient, courteous technician (265-00317 Jacob)"
"Service person pleasant and did his job well"
"The Tech, was polite and checked everything ."
"Nick was very polite, knowledgable, and explained the problem I was having where I could easily understand it."
Arrived as expected."
"I have used Service Experts for years and Air Conditioning and Heating Unlimited prior to that. I have been very happy. But I recently moved and Service Experts has had...
"I cannot get my LG mini split serviced by the very people who installed it in my home. Although my technician was very nice and did service my central A/C unit, he was no...
"A young inexperienced technician was sent to service my unit with no supervision. The technician told me he has been on the job less than 30 days. "
"The technicians were running a little late (I was sup[posed to be the first appointment) and then failed to have the correct Merv16 filter for my unit on their truck. The...
"Because alen is always so friendly and takes care of us no matter what time day or night we call."
"Jake was very friendly and knowledgeable. He explained everything well. We talked about a number of issues and he explained everything well. I am sure the job turned ou...
"Nick was very perfessional and answered all my question. Nick took the time to explain in detail what options my husband and l had. I really appreciated the honesty."
"They were very professional!"
"He took his time to clean my system and explained what he had done. "
"Technician did his job and kept us informed "
"The inspection was as expected without any problem."
"Quick, efficient, friendly service."
"The technician (Buck) was very nice and helpful. My husband, who had a stroke about 4 months ago, was at home to meet Buck. When he explained his condition to Buck, he ...
"Very happy with the inspection on our unit to fix our problem. Nick was very willing to explain why and what regarding question I had."
"Quick response answered all my questions"
"Technician did a good job--professional."
"Friendly, efficient, professional technician"
"good sense of urgency, worked clean"
"The technician was here a long time making sure that both a/c units were clean and in good working order. He was very polite and very nice. This is the 2nd time he has ...
"prompt, courteous and efficient"
"Alan always arrives on time. He works in a quick and efficient manner and is always friendly."
"On time. Friendly. efficient. fast."
"very focused on his job"
"The technician spent a lot of time and did a thorough inspection to the best of my knowledge"
"Michael was very thorough and checked everything out. He advised me of the status of the unit and his observations about the components. He answered my questions and gave...
"Michael, was very professional and pleasant. He did a through job quickly but took his time and careful. Very polite young man."
"everything was great"
"On time, professional service by a skilled technician"
"Buck was very courteous and knew what he was talking about. "
"The installer, Mark, showed up 35 minutes early. He immediately introduced himself to me, since my wife had been setting up this install, and began to explain exactly wha...
"The tech was on time, polite, friendly and knowledgeable. I like the fact that he has serviced us many times in the past and knows our system. "
"Very good people skills. And very professional work ethics. "
"As always, professional, friendly and explain work and condition well"
"On time, efficient, professional service"
"First, he came out very quickly. And in spite of several technicians from another company being in my attic over the last couple of years, no one else took the time to i...
"Arrive on time, resolved issue quickly and professionally."
" Alan cleaned my AC unit better than anyone before him. I REQUEST you send him for my future services. William Couey
P.S. I do think the disconnect box install ...
"the tech talked to me about what he had done , was very polite"
"Your Technician was very professional & polite. He called before he came & was there when he said he would be. "
"everything went well"
"The technician called ahead of time. He worked quickly and was very professional."
"Prompt, courteous, efficient"
"He was efficient, knowledgeable and friendly. "
"Very professional and knowledgeable "
"On time courteous good work and quick"
"Tech called and gave me time of arrival, was punctual, knowledgeable, friendly, and professional.
"The technician, Michael was polite, knowledgeable and professional. Immediately, one could tell he wanted to do a good job. He was through which I appreciated. "
"Tech was on time, very personable & polite. Did a thorough check in a reasonable time. Couldn't ask for a nicer, more professional person."
"Service was quickly provided. Tech was on time, friendly,and professional"
"Service performed as requested"
"he was the most professional and courteous.
he did everything i expected and then some
he explained everything as he did his job
he did the best job of any body that h...
"Tech was courteous, professional--did his job in a timely manner."
"Scheduled time changed twice"
"Very satisfied with the technician. As it turned out the problem was caused by a power surge. The solution was to turn the AC off for a while, then turn it on. The phone ...
"Technician was on time, notified me prior to arriving, was extremely polite and considerate and completed the call in an efficient and timely manner.
"The service tech was on time, polite, friendly, knowledgeable about our system and thorough in his inspection and cleaning of the system."
"I wish the part was available on the day the call was placed instead of having to wait until Monday. Nick, however, went above and beyond to obtain the part and being eld...
"the service tech is well trained ,polite , on time, "
"Kyle was courteous, thorough and efficient."
"Called first, on time, very polite and competent."
"Darren is a pleasure to have around. He is courteous, and professional, and able to answer my questions while providing great service.
"Darren is friendly, efficient, knowledgeable, and takes care of my maintenance while answering any questions I may have in a courteous manner. He does a thorough job with...
"Tech worked expeditiously and thouroughly."
"tech was on time polite, knowledgeable."
"thorough maintenance and courteous"
"The annual inspection was preformed as requested."
"The technician was very courteous and helpful and explained all that he was doing"
"The guy did a good job"
"Service expert showed up on time, was quick and professional. Provided great service. "
"I RATED 9 INSTEAD OF 10; BECAUSE I HAVE AN AHS CONTRACT,AND YOU ARE NOT SIGNED UP WITH THEM; SO I CANNOT USE IT WITH YOU!"
"always courteous, and know what they're doing, and friendly"
"Our service person was fabulous and careful"
"Dan has been to my house twice now recently and has provided fabulous service!"
"Jose' did a great job and was very efficient"
"He was polite. friendly, explained what he was doing and was very competent. "
"Showed up on time, very friendly. Worked quickly."
"The person that came was very good at all that he did. He was very professional."
"our tech was quick, personable , and knowledgable"
"Prompt professional and a job well done"
"Once again Kyle arrived on time and performed seasonal maintenance and inspection in a courteous and efficient manner."
"The service techs at Service Experts are always courteous, within time requested, and answer all my questions to my satisfaction. Nick was a pleasure to meet!"
"The service requested was performed in a professional manner."
"The unit runs better."
"Service man was fine. But, service was supposed to be between 10 and 12 and had to call about 11:45 to see if someone was coming. Got here about 12:10 or so. Apparen...
"Appointment easily arranged; tech called & arrived as scheduled; had to come back with replacement part; called & came when he said he would. Tech was polite, friendly--a...
"very. fast and efficient installation"
"Cedric, was in training back in April, 2014. Hr was by him self and did an outstanding job. Great personality and well mannered."
"you cancelled my first appointment"
"friendly professional service"
"Your Techs are always courteous, thorough help with any questions or concerns"
"Added an item for Aprilaire humidifier to winter/heat tuneup."
"Because Jeff Conquest is the best technician. Always helpful, pleasant and never too busy to answer questions I may have. "
"I knew the service rep, and he did a thorough inspection as always."
"Our service turned out to be routine, with everything working just fine on our 2 HVAC zones. The technician did a thorough and professional job."
"The service provided meant our usual expectations of Jeff."
"Just a regular service"
"The technician was very knowledgeable and great customer service !"
"Technician did what I expected him to do and did it well.
"on time and very courteous. "
"I felt like he wss a sales man he put on his report my duct work was fair but did not look at it you have to have keys to go down stairs to look at it he did not"
"Great service and very helpful"
"Love Bob, always glad when he comes."
"The tech was excellent. I did request Nathan who was not sent but the man that was sent did an excellent job."
"always do a good job"
"My tech was 1.5 hours late. "
"Excellent tech, conscientious and thorough. "
"On time, courteous, efficient "
"Courteous and complete "
"The service guy was great."
"I needed a new unit fast, and Donelson Air was able to install it the day after I signed. Also, the techs were friendly and informative."
"The man who came over was very informative and very professional."
".punctual, knowledgeable, friendly, competent."
"The serviceman was polite and seemed informed."
"Mr. Ownby has been coming to my home for over twenty years.
He is always polite, friendly, and efficient."
"The technician only thought 1 of my 2 units was to receive a checkup - I have had both units on the yearly maintenance roster for over 10 years - a call to the office cla...
"Technician was wonderful but people who translated needed service from online request completely incompetent."
"The Technician or Resident Sales Consultant showed real concern for my needs and completed work in a very professional way."
"good customer service"
"Your agent has been many times to service our home. He is friendly, knowledgeable, efficient and on time. He obviously knows what he is doing and answers any questions ...
"The technician went out of his way to be helpful. He arrived on time and was very courteous. "
"Friendly knowledgeable technician"
"The technician came on time and completed his tasks quickly.
"Professional, courteous, on time, thorough"
"My Tech, Carl was very well informed about my units and he made sure I understood what was going on."
"Identified some parts needing replacement and replaced these parts in a professional manner. Arrived on time and proceeded to service the equipment in a professional mann...
"He seemed to be very thorough in checking out our systems, and communicated what he was doing."
"Service was very engaging, explain thoroughly what he was about to do etc."
"I appreciate that the service person did an excellent job. When, I turned on the heat, nothing happened. So, he had to come back. "
"I always ask for a filter replacement. The service man told me that it was very dirty. But then told me the office didn't tell him to bring a replacement. This has bee...
"I was not home - my neighbor covered for me and it seems the job was done correctly."
"Technician was prompt, cheerful, and professional in his work. I received a phone call well advance to let me know that all technicians were running a little behind, and ...
"Came on time. Gave advise about up keep. Friendly "
"He was on time. And the heat and air are still working ??"
"Because the technician I have had the last two times is efficient and trustworthy. I don't want anyone else doing my service unless he recommends them. Nathan is the best...
"Tech arrived on time early actually was courteous efficient and explained any questions I had."
"Great on time service"
"Thorough job except he did not look at my furnace filter to make sure it was clean."
"My WiFi password has changed. The outside temperature on my thermostat requires my WiFi. Technician (nor I) was not able to set new password. I need someone to come and r...
"Excelent service as always by service tech - thorough, arrived when stated he would arrive, professional, courtesous and helpful with questions."
"Service person did not find any problem with our system!"
"He was polite and called in advance and was efficient."
"Service technician arrived within promised time frame. Cordial and polite.
Upon completion of service, shared details and confirmed all looked good."
"Work was done quickly, technician very polite and friendly"
"Prompt, thorough, very nice."
"EXPLAINED ALL THE WORK THAT WAS DONE"
"On time Efficent Knowledgeable Friendly
"Technician seemed knowledgable and thorough.
Didn't pressure expensive repair. "
"We are senior citizens and felt we were being pressured by the serviceman and the salesman selling duct cleaning and a new HVAC. It caused my husband some anxiety, but I...
"The Tech came in and went right to work (with bootees on) and took care of both up and downstairs units, outside check, then came in and told us his diagnosis...very nice...
"Eli did a great job, seemed very thorough. "
"Very courteous and professional "
"Friendly, works quickly and quietly and is efficient. We like him...."
"Called, prompt, thorough"
"Service was prompt and professional."
"Tech was most polite and informative and helpful"
"Carl did excellent work and cleanup of his work area. I was very pleased with his knowledge of prior repair and his questions as to our satisfaction with past services as...
"Carl was excellent. He was very nice and explained everything he did at the service call. Would highly recommend him! "
"Easy to make the appt at a time convenient for us. Jeff called to tell us when he was on his way. After servicing our unit, he talked with us about its condition and ag...
"I have been with Donelson Air for many years. I have always received excellent service and hardware. Today's consultant, Tyler, was extremely efficient, on time, and co...
"Tech appeared to be very knowledgeble."
"Technician was on time, professional, kind to my dogs, and did a thorough job. He also explained his evaluation to me in depth. "
"He was the best service person who has ever come out!"
"On time and very knowledgeable and polite"
"Bob Johns is great! He is efficient, professional, attentive AND very careful in what he does. I am grateful that Miss Cassy (upon my request) ALWAYS sends Bob to to the...
"He was very professional and explained everything he did. He made sure everything worked like it was supposed to before he left."
"My thermostat was replaced for free."
"Professional and courteous"
"Sales person came with service person and now I'm told I need an expensive repair or new unit. Neither offered to show me the cause or be specific on how long unit might ...
"Job well done and very professional and informative."
"The job was done."
"The technician called and said he had a cancellation and could come over sooner if we wanted him to. Yes, of course that was fine. He was very courteous, polite, seemed t...
"Receive a phone call setting up time & information I might need.
Tech was very thorough & set up parts I need in the near future.
Tech was very thorough &...
"Technician arrived on time and did a good job."
"Thorough abd professional"
"The team came and fixed my problem immediately. Small matter but one I could not have fixed myself. "
"Mr. Jeff Ombry treated his service as an experienced technician with concern and knowledge . I will use him for future services since my terrible time I had previously i...
"Our technician was very knowledgeable, helpful in answering our questions and such a nice young man! Donelson Air is very lucky to have him!
"Quick. Efficient. Polite."
"The technician was very thorough and performed his work quickly and efficiently."
"Friendly courteous and knowledgeable "
"your technician jeff conquest is a great representative of your company! He keep me posted on everything he was doing and so professional in all that he did, even after ...
"The tech.was very quick AND very nice!"
"Linda in the office scheduled me for the time I needed. Eli showed up within a minute of the appointed time. Eli provided excellent service!"
"Bob does good work, but he didn't call before he came. But we were last anyway, so it didn't really matter."
"Bob serviced the unit and then he answered questions that I had."
"You have the wrong email address. I do not live in Tennessee and have never had R&M provide service. Please remove my email address from your system."
"Service was professional and courteous. "
"Efficient and friendly service--Bob"
"Technician arrived at the scheduled time and were very professional in performing their inspection. "
"Technician took the time to answer our questions and was very patient and empathetic."
"The Honeywell Humidifer has not worked almost from the beginning despite multiple attempts. Finally, a new one from a different manufacturer was installed. The guys did...
"Quality technician, service"
"Prompt, Efficient, Polite"
"Very nice and efficient."
"You have been our service company for 20 years."
"Technician did the job he was suppose to do with no problems. My question is that the receipt he provided me with had a different expiration date than mine does. Mine has...
"Service requested was provided quickly and professionally. "
"Tech was on time,courteous, professional, and through! "
"Did work fast, explained what he did.
"We are selling our home and wanted a complete check up for our system. We are very satisfied with the service call. Our new home has all maintenance provided, so we will ...
"Bob was knowledgeable, thorough and efficient"
"The technician was courteous and professional "
"on time, courteous and efficient."
"They arrived early, went right to work, and finished up in a reasonable amount of time, had my paperwork waiting on me."
"Courteous effective and efficient "
"Knowledge regarding the problem. "
"Very personable , pointed out things I might want to do to make things better for me and the house. "
"technician was courteous and explained what he was doing"
"Timely, courteous and thorough."
"Very professional. Clear communication. Did what he said. Had to order a part but got back to us quickly. The "
"Always friendly & helpful."
"Once problem was detected not sure if tech completed all steps that could have been completed to perform semi annual check up"
"Satisfied with service, no issues."
"very professional, and answered any questions we had.
"Prompt, professional, courteous service"
"Steven presented a good appearance and a good attitude.. It was a very good visit/service call."
"He did just fine. I have no complaints. He seemed to do his job thoroughly and efficiently."
"He had clear indentification of who he was and the company he represented"
"DAC is always a pleasure to work with. From setting up appointments with the office staff to the technicians who service our equipment, everyone is friendly and professio...
"It took four trips for the technician to finally find the problem associated with our heating unit for the first floor. "
"Courteous, thorough technician. "
"Knowledgeable and personable"
"No issues, arrived when promised."
"Excellent and courteous service"
"On time, thorough service."
"Polite, efficient, helpful."
"Very complete check of both systems."
"technician seemed very knowledgeable "
"He fixed the humidifier, which is a 10.
However, he advised the humidifier is in bad shape, which I don't disagree with since it is now out again. However, the $3,400...
"Based upon past experience in submitting on-line surveys to R&M I am reluctant to be too forthcoming in my response."
"After waiting from Friday through Monday, Technician came with the needed parts, which they had to get from Atlanta, at 2: 40 p.m. Installed the new wheel and blower, was...
"Tech very knowledgeable. Worked quickly and ordered needed part to install as quickly as possible. Friendly and courteous. "
"The technician was professional, friendly and knowledgeable. I was disappointed that we need a new capacitor on our compressor and this part was not with the technician ...
"Vastly over charged for labor associated with warranty work. No charge for part but charged $377 for 45 minutes of labor. "
"Aaron always has helpful insights"
"Technician was professional, courteous & efficient.
"Outstanding professional courtesy. Please show my phone number as 865-363-3779...could not change from my end."
"on time, service person was very good"
"Superior work arrived on time"
"He was on time and fast."
"As usual, all went well."
"Knowledgable service man, on time, and polite "
"They did a good, professional job."
"very cold weekend . went out of Nashville to get part that was needed."
"The technician did his job well."
"Quick service, friendly, helpful"
"Serv. rep came on time and we were notified prior that he was coming. Serv. rep seemed very knowledgeable and efficient."
"NO PROBLEMS. ON TIME."
"Timely response and great employee providing service. Very thorough."
"Tech's were prompt courteous cleaned up well and answered all questions and offered valuable advice."
"I forgot to tell him to check another return air filter located on ceiling by the kitchen. Was that checked, please sir?"
"On time, very helpful, got the job done timely. Always courteous. No issues at all. "